Sales Support Coordinator Customer Service & Call Center - Clarklake, MI at Geebo

Sales Support Coordinator

American Office Solutions (AOS) American Office Solutions (AOS) Clarklake, MI Clarklake, MI Full-time Full-time Estimated:
$34.
5K - $43.
7K a year Estimated:
$34.
5K - $43.
7K a year Sales Support Coordinator American Office Solutions has been creating a Culture of Care since 1969.
Our desire is to create a culture of serving others well.
We want to be known as an organization that cares deeply about people.
Great service should start internally and then we will reflect it externally when working with our clients and prospective partners.
We are looking for a high energy, dynamic individual to join our Client Success team.
This individual should have a strong comfort level with software and technology, enjoy working with numbers (a background in finance would be helpful) and analyzing data.
This Pre-Sales Support person would find a career in a complex industry to be exciting and fulfilling.
General Description:
This Sales Support role provides exceptional support to our Sales team as well as maintains a strong rapport with the Client Success, Sales and Administration.
They will collaborate with the Sales team, the Director of Sales and the Director of Major Accounts, using the CRM and any other tools available to put together a prospect package for the Sales team.
They will review sales package for submittal to processing team as well as utilize the CRM for accuracy and reports.
Skills & Attributes:
Relationship builder both internally and externally with integrity, reliability, and maturity Critical thinking and problem-solving skills Sense of urgency Enjoys working with numbers Excellent time and project management skills, always looking to improve efficiencies Ability to juggle multiple duties at a time, while maintaining sharp attention to details and adherence to deadlines Ability to make calculations and balance multiple forms of lease funding Clear understanding of established process and documentation used Ability to troubleshoot and think outside the box Enjoys working with Sales team, Director of Sales, Director of Major Accounts and entire AOS team to achieve positive outcomes
Responsibilities:
Prepares opportunity packages for Sales team Creates proposals for Sales team Obtain pre-approvals for Sales if needed, legal documents or any other documentation necessary to approve a sale Submits lease applications Sends DocuSign agreements Reviews sales package prior to submitting for processing Assist the Sales team with historical information of current clients Assist Sales with completion of paperwork for sales processing Prepare quotes and sales package for presentation to the client Work with Director of Sales, Director of Major Accounts and Sales staff on paperwork training Review all legal and financial needs for each sale to be completed Provide clients with legal documents and information as requested Liaison between Sales and Leasing partner Provide monthly sales reports as indicated for reconciliations and data management Assist in admin tasks for Administration, Client Success and Sales team processes as needed Communication & Training Requirements:
Close collaboration with Director of Sales & Admin to maintain a strategic team approach Close collaboration with Director of Major Accounts in preparing sales packages for Major accounts Open communications with the Sales team regarding any client issues Respond to communication via email and phone call preferably within office hours or by morning after if later in the day, logging all communications in CRM Continue to update job knowledge by participating in professional development training opportunities Continue to grow and stay on top of updates to the software and tools utilized, to increase knowledge and efficiencies Participate in team training opportunities as assigned Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Supplemental pay types:
Bonus opportunities Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Willing to complete a background and motor vehicles screening Work Location:
In person Skills & Attributes:
Relationship builder both internally and externally with integrity, reliability, and maturity Critical thinking and problem-solving skills Sense of urgency Enjoys working with numbers Excellent time and project management skills, always looking to improve efficiencies Ability to juggle multiple duties at a time, while maintaining sharp attention to details and adherence to deadlines Ability to make calculations and balance multiple forms of lease funding Clear understanding of established process and documentation used Ability to troubleshoot and think outside the box Enjoys working with Sales team, Director of Sales, Director of Major Accounts and entire AOS team to achieve positive outcomes.
Estimated Salary: $20 to $28 per hour based on qualifications.

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